Privacy policy

Who we are

WGXL (WiseGuy XL) operates wiseguyxl.com and is headquartered in Bengaluru, India. For any privacy question or request, email support@wiseguyxl.com.

What we collect

Information you give us: your name, email address and message when you use our contact form or email us, and the details you provide when you book a call through our scheduling tool (Google Calendar appointment scheduling).

Information collected automatically, only with your consent where the law requires it: pages visited, device and browser type, approximate location and referral source, collected through Google Tag Manager, Google Analytics and Google Ads conversion tracking.

How we use it

To reply to your enquiry and prepare proposals (our legitimate interest in responding to you, or steps you request before entering a contract).

To understand how the website is used and measure our advertising (your consent, where required).

We do not sell your personal information and we do not use it to train AI models.

Cookies and consent

Analytics and advertising cookies are off by default for visitors from the UK, the European Economic Area and Switzerland until you accept them in our cookie banner. You can change your choice at any time using “Cookie settings” in the website footer.

Who we share it with

Service providers that host or operate the website and our communications: Vercel (hosting), Google (analytics, advertising measurement, scheduling and email), and the email or workflow provider that delivers contact-form messages to our team. They process data on our behalf under their own data-protection terms.

These providers may process data outside your country, including in the United States and India. Where the law requires it, transfers rely on appropriate safeguards such as standard contractual clauses.

How long we keep it

Enquiries are kept for up to 24 months after our last contact unless you become a client, in which case records are kept as long as needed for the engagement and our legal obligations. Analytics data is retained according to our Google Analytics settings (14 months).

Your rights

Depending on where you live, you may have the right to access, correct, delete or port your personal information, to object to or restrict processing, and to withdraw consent at any time. This includes rights under the UK GDPR and EU GDPR, the California Consumer Privacy Act, Canada’s PIPEDA, Australia’s Privacy Act 1988 and the UAE Personal Data Protection Law.

To exercise any right, email support@wiseguyxl.com. You may also complain to your local data-protection authority (for example the UK Information Commissioner’s Office, the Office of the Privacy Commissioner of Canada or the Office of the Australian Information Commissioner).

Marketing emails

We only send marketing emails where you have agreed to receive them or the law otherwise allows it, and every email includes an unsubscribe link.

Changes

We will update this page if our practices change. The date below shows the latest version.